This is a webinar focusing on how to work with state and local government agencies in a time of crisis. The webinar brings together government officials, and market experts to explore the impacts of the current COVID-19 ...

A Webinar providing an overview of the Workforce Innovation and Opportunity Act from the performance and reporting perspective

Staff from the Employment and Training Administration (ETA), Office of Career, Technical, and Adult Education (OCTAE), Rehabilitation Services Administration (RSA), and several state representatives discuss how to develop ...

In this talk, Ron Williams and Carlo Costino will share insights into how agencies can use cloud services in a cost-effective manner.

This video explores how virtual digital assistance can help agencies manage telework. The state of Oklahoma's Oracle manager, Ayana Wilkins, discusses how chatbots and low-code development solutions to keep state government ...

This video features a practitioner who discusses the value of a customer-centered service design strategy in serving both job seekers and employers. He notes the importance of a system that focuses on employer needs and ...

The Center for Digital Government and Xerox teamed up to survey more than 2,000 U.S. citizens and 136 state and local decision-makers to compare how the two groups view the delivery of critical government services and ...

In this webinar, the panel presents and discusses how to use CareerOneStop for career exploration and job services

The objective of this webinar is to share knowledge about the reality of telework today and to learn from experiences during the pandemic and look to the future

Voices of Experience videosshowcase workforce system leaders sharing how they have managed the challenges encountered in 2020 by pivoting into innovative solutions.Examples of service innovation from Elizabeth Carver, ...