With so many workers stationed at home, there has been significant changes to technology needs as businesses pivot tosupport remote workers. One significant area that has been impacted is network design. The lack of warm ...

As remote work continues to evolve, do the challenges imply companies simply need to do even more digital transformation than they already have - more tools, more speed? Probably not. Culture and process will be the focus in 2021.

Copying and pasting your real-world management style to remote work didn't work well last March - and it isn't working now. Consider these remote management best practices for the good of your team.

This article explores how businesses can design their own digital playbook utilizing the lessons learned from COVID-19. These same principles can be applied to state government services.

User support, the relationship with HR, and front-office technologies will require a rethink as distributed digital work becomes the new reality.

The concept of bring your own device (BYOD), while convenient, has limited agency control, making concerns about unauthorized access to government systems and data a growing priority.

In 2020, leaders wrestled with everything from digitizing processes to setting boundaries. How can you apply these new lessons about remote working in 2021?

This article explores some of the features and uses of the most utilized virtual meeting platforms, and shares how to improve virtual meetings.

Swapping papers is difficult when youre not in the office, so state governments depend on digital systems for file access.

Before COVID-19, a few leading governments were dabbling in chatbot technology, using AI to address common resident queries. In 2021, its hard to imagine government doing the peoples business without them.