This article argues for an increased recognition of modern technologies and trends in the public workforce system. Specifically, the implications of virtual job interviews and other technologies aiming to enhance the hiring ...

Research showed that one of the primary services local workforce areas are offering to their job seeker customers is ongoing case management via phone and text. While some staff are simply using personal cell phones for ...

As the public workforce system continues to redefine and refine remote service delivery, many local workforce areas are converting their traditional in-person workshop content on job search skills (rsum writing, interviewing, ...

As the need for remote teaming and virtual service delivery continues as a result of the COVID-19 pandemic, frontline staff in the public workforce system continue to explore the ways in which technology can assist them ...

To better help job seekers manage and cope with the stress of job loss and job search, the public workforce system should find ways to help navigate and alleviate the emotional challenges of job search when it comes to ...

Remote service delivery has taken many forms and is made accessible via different technological methods, such as online via computers and tablets or mobile via cell phones, particularly smartphones. Information, resources, ...