This article examines the toll that increased unemployment claims are having on state IT systems during the current COVID-19 crisis.

Digital government and innovation are closely linked to improved customer experience

In this article, the author examines the potential impact of the current COVID-19 crisis on technology. Of particular interest to workforce agencies are issues of blockchain technology, data privacy; computing capabilities, ...

This article looks at how states are currently utilizing electronic procurement to gain efficiencies in how they purchase services, and what trends are emerging.

This article explores issues related to cybersecurity due to the increased need of remote work during the current COVID-19 crisis.

This article explores the need for transparency in government agencies, as part of a wider series on digital transformation.

This article explores how to train and coach key stakeholders, as part of a wider series on digital transformation.

Some accepted wisdom about digital transformation looks different in light of the COVID-19 pandemic.We asked experts: What approaches may need rethinking?

How do you know if your business is falling behind on digital transformation? Here are five warning signs, plus best practices to help you hit the reset button

State and local public-sector agencies have long been making a move toward cloud first and now cloud smart strategies. COVID-19 gave them the change to prove whether those investments paid off.