Government agencies have struggled to match the private sector in modernizing IT infrastructure. By reimagining the business case and executing more effectively, they can unlock value through greater efficiency and improved ...

The Eligibility APIs Initiative is exploring how federal eligibility-based programs could use a centralized web service an eligibility API to deliver machine-readable policy that state systems can integrate with their ...

Over the last two-plus years, several teams within GSA's Technology Transformation Service (TTS) (which includes 18F) have worked on a number of projects that fall within the human services space. This body of work has led ...

The article provides an overview of the top 10 technology trends identified to inspire state CIOs and factor into organizations' strategic plans.

Digital government and innovation are closely linked to improved customer experience

In this article, the author examines the potential impact of the current COVID-19 crisis on technology. Of particular interest to workforce agencies are issues of blockchain technology, data privacy; computing capabilities, ...

This article is one of a larger series on digital transformation trends. This article examines how digital transformation is revolutionizing government through automation and the Internet of Things.

This article explains how meaningful goals and detailed priorities help agencies along the path to modern technology.

While the private sector has struggled with unethical uses of data, government can learn from these mistakes and craft best practices by creating a data framework that is both principled and innovative.

Several states have established bodies to study blockchain technology in the past several years. They range from departmental groups with report deadlines to policy groups meant to bring forward bill ideas.