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Unemployment Fraud Reveals States Swap Cybersecurity for Speed
Colorado is just one of many states that have had an immense number of unemployment claims to process due to COVID-19. However, the increased amount of fraud reveals that there are holes in identity security.
Colorado Enlists 'Virtual Agent' to Answer Unemployment Queries
Created through a partnership with Google at a cost of $680,000, the virtual agent will be available 24 hours a day. It will be able to answer general questions on topics including work search requirements and reopening claims.
Beeck Center Launches Project to Support New Digital Service Teams
The Beeck CentersDigital Service Collaborative(DSC), in partnership withThe Rockefeller Foundation, is launching a project to pair researchers withnew government digital service teamsto capture early steps, decisions, and ...