The concept of bring your own device (BYOD), while convenient, has limited agency control, making concerns about unauthorized access to government systems and data a growing priority.

The competencies of a successful digital transformation leader can be markedly different from those of the traditional IT boss. For aspiring digital transformation leaders or CIOs looking to fill digital leadership roles ...

In 2020, leaders wrestled with everything from digitizing processes to setting boundaries. How can you apply these new lessons about remote working in 2021?

This article explores some of the features and uses of the most utilized virtual meeting platforms, and shares how to improve virtual meetings.

The cloud has opened up massive possibilities for businesses. The ability to scale quickly without growing on-premise equipment has been a game changer in recent years. But innovation gives rise to more sophisticated ...

From fast-paced development and a focus on equity to GIS work and contact tracing, the pandemic showed that, despite challenges, digital services are crucial to making government work well today.

Swapping papers is difficult when youre not in the office, so state governments depend on digital systems for file access.

Before COVID-19, a few leading governments were dabbling in chatbot technology, using AI to address common resident queries. In 2021, its hard to imagine government doing the peoples business without them.

18F has seen that remote work can make teams happier, more productive, and more inclusive. Organizing in a remote-first way has improved morale and allowed them to recruit and retain talent from all across the country. But ...

Saying good-bye is hard to do. Worse, however, is pouring precious resources into a project that's doomed to failure. (Note: Access to content may require you to provide an email address or other contact information.)