In designing digital products for constituents (such as websites and mobile apps), government agencies are urged to consider implementing plain language to increase accessibility and improve the overall user experience.

This report is based on a survey of 147 state, county, and city government leaders conducted to gain insight into cloud procurement and the use of cloud marketplaces at their organizations. Key findings include the use of ...

After their legacy UI system was tested under the COVID-19 pandemic, the Oregon Employment Department has started the first phase of a replacement project that will go live in 2024.

From "cloud first" to "cloud smart," public-sector agencies have been moving systems off-premises for years. CIOs reflect on what is in the cloud, what can be and what it takes to make the leap.

NASCIO and VMware conducted a study during 2022 on the topic of state government application modernization. This study included an online survey and detailed individual interviews of state and territorial CIOs. The report ...

This brief outlines the importance of an updated and robust application security testing platform in government agencies, particularly as the current digital environment is one of relentless threats. The authors suggest ...

This webinar explores how an Application Programming Interface (API) can help governments streamline services and electronic payments. Topics include how to integrate APIs into back-office systems, automating government ...

U.S. Web Design Systems (USWDS) provides principles, guidance, and code to help you design and build accessible, mobile friendly government websites and digital services. This resource includes information for developers, ...

New Jersey has become the first state to offer its unemployment applicants three ways to verify their identity that all meet heightened federal security standards. The three identity-proofing options are self-service, live ...

This guide from the National Governors Association (NGA) is designed to help states gather data to better understand levels of digital literacy in their workforces and position themselves to leverage funds from the federal ...