Now showing results 1-9 of 9
Beyond the Beltway 2019
The Center for Digital Government's IT market analysts and key government leaders share insights into the state and local space and pinpoint opportunities, trends, and issues to help you fine tune your business strategies ...
Navigating the Next Normal: A Resource Guide for State and Local IT Leaders During the COVID-19 Recovery and Beyond
The Center for Digital Government is developing this resource guide in collaboration with state and local IT leaders who participate in our Digital States Performance Institute and Digital Communities initiatives. The ...
AI Meets the Moment: How a pandemic has shaped AI adoption in state government and what it means for the future
NASCIO, the Center for Digital Government and IBM jointly released a report entitled,AI Meets the Moment: How a pandemic has shaped AI adoption in state government and what it means for the future.The report explores the ...
How Low-Code Automation Improves Public Services and Operations
This brief explores how applying low-code automation to document management can drive strong results for state and local jurisdictions. Real world examples are provided, and challenges are provided along with best practices ...
Recruit, Retain, and Engage: Enabling and Sustaining Modern Government Workforces
Unlocking the Power of Procurement: Smarter Strategies for End-to-End Control
IIJA Funding Primer: How to Maximize Impact and Prepare for Future Technologies
Optimizing Chatbots: How One State Leveraged Virtual Agents to Improve Constituent Service
This case study explores how the state of Mississippi optimized and implemented their MISSI chatbot to answer constituent questions and ease the workload on call center personnel. The case is discussed through three core ...
The Future of Workflow Automation in State and Local Government
This survey explores how agencies can improve both constituent and staff satisfaction by automating content-centric processes. 126 state, county and local government leaders were surveyed with questions asked about how ...