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Digital Transformation Series: How to Improve Transparency
Digital Transformation Series: How to Navigate Complicated and Complex Systems
Digital Transformation Strategy: 7 Items to Rethink Now
Digital Transformation: 5 Early Warning Signs You're Moving too Slowly
The Digital Government Atlas 2.0: The World's Best Tools and Resources
This resource guide is a collection of publicly available tools, guidebooks, and datasets from around the world for government use. The atlas included searchable topics such as accessibility, data ethics, and introductory ...
Team Up With Automation for a Better Citizen Experience
Digital Transformation Puts Customer Experience Front and Center
To better understand how agencies are looking to provide better CX, GovLoop partnered with AppDynamics to survey more than 100 public-sector employees, the majority of whom (69%) work in state and local governments. We ...
Job Quality Tools Library
This webpage offers actionable tools, resources, and guidance for leaders to improve jobs in their communities. Tools include a question bank for workforce service providers, manager training tools, accommodation and ...
AI Gives IT an Edge in Improving Customer Experience
Digital Transformation: Modernizing the Public Sector Workforce Through Technology to Continue Delivering Better Citizen Outcomes in a Post-COVID World
In recent years, the rate of technological advancement and its ubiquity has grown even further, and citizens are increasingly expecting more convenient, digital experiences from healthcare, work, and even public services.