This report is the result of a forum held on Artificial Intelligence (AI) oversight with experts from government, industry, and nonprofits. The report identifies key accountability practices - centered around the principles ...

This guide outlines strategies to help agencies overcome the barriers of digital transformation and adoption of solutions powered by artificial intelligence (AI). (Note: Access to content may require you to provide an email ...

This case study explores how the state of Mississippi optimized and implemented their MISSI chatbot to answer constituent questions and ease the workload on call center personnel. The case is discussed through three core ...

This survey explores how agencies can improve both constituent and staff satisfaction by automating content-centric processes. 126 state, county and local government leaders were surveyed with questions asked about how ...

This webpage features the framework and associated projects of the Broadband Commission for Sustainable Development's Working Group on AI Capacity Building.

This paper critically maps out the challenges in procurement of AI systems by public entities and the long-term implications necessitating AI-specific procurement guidelines and processes. This dual-prong exploration ...