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How Automation Can Improve Efficiency And Increase Output
In this course offered by GovLoop Academy, you'll learn about automation and, specifically, Robotic Process Automation (RPA). The four lessons will cover the challenges that government workforces face, what RPA is, how it ...
Team Up With Automation for a Better Citizen Experience
AI Gives IT an Edge in Improving Customer Experience
How Much Will State and Local Governments Automate?
Pandemic's Budget Shortfalls Push States Toward Automation
As the states face billions in budget shortfalls, some state chief information officers are showing greater interest in technologies that can automate various administrative tasks, hoping to reduce the strains on government ...
AI and ML Help Government Safety Nets Scale During Pandemic
Social safety nets have proven to be especially vital during the ongoing coronavirus pandemic. But in some cases, the underlying legacy IT infrastructure supporting the modern delivery of those services has failed them.
From AI to Chatbots, Tech Shines in Agencies' COVID-19 Response
The Promise of Robotic Process Automation for the Public Sector
This research paper aims to explain to non-IT readers the promise of Robotic Process Automation (RPA), a relatively new software technology used for automating high volume and mundane business processes and the practical ...