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How Much Will State and Local Governments Automate?
The pandemic is pushing government agencies to consider automation as they face budget constraints. Automation is helping government do more with less.
Why Governments Should Look to IT Automation, Now and in the Future
This article explores how automation can help streamline operations and reduce costs in the public sector.
Artificial Intelligence Can Help States Manage the Unemployment Crisis
AI and chatbots can alleviate stress on government service delivery and help agencies meet citizens needs.
Modernize Government Service Delivery with Automation
To truly modernize complex delivery service operations, government agencies need a unified platform that provides end-to-end automation through various workflow automation capabilities.
How AI-driven IT in the Public Sector is Empowering a Data-Driven World
Intelligent hyperconverged infrastructure is providing the digital foundation required for municipalities to deliver needed services and capabilities - from remote work to smart cities to safeguarding data to reducing IT sprawl.
Pandemic's Budget Shortfalls Push States Toward Automation
As the states face billions in budget shortfalls, some state chief information officers are showing greater interest in technologies that can automate various administrative tasks, hoping to reduce the strains on government ...
Ethics in the Balance: AI's Implications for Government
As automation becomes an ever-more viable tool for government for everything from cameras on light poles to using AI to set prisoners bail, can policymakers ensure it is used responsibly and ethically?
It's Not Rocket Science: Making Automation Accessible Key to Digital Transformation
Automation can save the job market, if put into the right hands. Digitally transformative technologies have become widely accepted by business leaders as a means of giving us a productivity boost akin to the industrial ...
What's New in Civic Tech: States Deploy Chatbots for Crisis
Digital services and call centers within state governments throughout the nation over have at times been overwhelmed by the increase in volume. In turn, states have turned to new approaches to help enable quick and efficient ...
Using AI, Automation to Bolster Network Capacity Planning
This opinion piece explores the challenges of the growingly large and complex government networks, and how AI and automation can help government IT pros efficiently use their resources to alleviate these issues.