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AI and ML Help Government Safety Nets Scale During Pandemic
Social safety nets have proven to be especially vital during the ongoing coronavirus pandemic. But in some cases, the underlying legacy IT infrastructure supporting the modern delivery of those services has failed them.
From AI to Chatbots, Tech Shines in Agencies' COVID-19 Response
As federal agencies have worked to engage more with citizens in the face of coronavirus pandemic, theyve looked to artificial intelligence to help with the spike in people seeking information and services.