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Team Up With Automation for a Better Citizen Experience
To identify strategies government agencies can use to get started with automation, GovLoop interviewed Tim Friebel, Innovation Sales Lead for Service Automation at Genesys.
How Much Will State and Local Governments Automate?
The pandemic is pushing government agencies to consider automation as they face budget constraints. Automation is helping government do more with less.
Digital Government Rising: How AI is Providing New Opportunities to Deliver Value
This report is a follow up to a 2019 survey by NASCIO, The Center for Digital Government and IBM, exploring how state CIOs and other state technologies are thinking about artificial intelligence. This follow up study ...
New Center of Excellence to Infuse AI into Texas Government
The launch of the Texas Artificial Intelligence Center of Excellence was announced this week. The initiative will facilitate the development of AI concepts and standards throughout state and local government.