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Team Up With Automation for a Better Citizen Experience
(2020-09)
To identify strategies government agencies can use to get started with automation, GovLoop interviewed Tim Friebel, Innovation Sales Lead for Service Automation at Genesys.
Digital Government Rising: How AI is Providing New Opportunities to Deliver Value
(2020-10-15)
This report is a follow up to a 2019 survey by NASCIO, The Center for Digital Government and IBM, exploring how state CIOs and other state technologies are thinking about artificial intelligence. This follow up study ...