The pandemic has only accelerated ITs need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.

The pandemic is pushing government agencies to consider automation as they face budget constraints. Automation is helping government do more with less.

AI and chatbots can alleviate stress on government service delivery and help agencies meet citizens needs.

The launch of the Texas Artificial Intelligence Center of Excellence was announced this week. The initiative will facilitate the development of AI concepts and standards throughout state and local government.

This article outlines the partnership between the Wisconsin Department of Workforce Development and Google Cloud to aid in its modernization to meet the demand brought on during the COVID-19 pandemic.