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What is Digital Transformation? A Necessary Disruption
Digital Transformation is a foundational change in how an organization delivers value to its customers. This article explains what this transformation entails, along with tips to ensure you are on the correct course.
Employment Development Department Strike Team Detailed Assessment and Recommendations
The co-chairs of the California Employment Development Department (EDD) Strike Team convened a team of experts with experience solving complex service delivery, operations, and technology problems in government organizations ...
5 Common Issues State Auditors See in Government IT Departments
Members of the National Association of State Auditors, Comptrollers and Treasurers say it's these five areas that usually trip up IT departments.
Say Hello to 18F!
An overview of how 18F works with its partners to provide innovative solutions.
Digital Services Playbook
Guide from the U.S. Digital Service that aims to use digital services to make the delivery of policy and programs more effective.
Towards More Responsive Citizen Services
NASCIO Blog: Corporate Perspective with Brett Swartz, Director of Public Strategy, Liferay
How E-Permitting Improves Communications, Information Access
Electronic permitting systems, powered by cloud computing, give local and state governments enhanced communication and speedy, simple access to current and historical information.
Government CIOs Aim to Invest More in AI, Analytics
This article discusses the 2019 top priorities of (Federal, State, and Local) Government CIOs, based on NASCIO and Gartner's research.
State and Local Websites Get High-Tech Upgrades
While many government websites are lackluster, a new enthusiasm for high-tech sites is sweeping the country.
Essential traits of business-driven IT leaders
The CIO role is quickly transforming into one responsible for driving business change. Heres how to shake up your approach and envision and realize positive business outcomes.