Now showing results 1-10 of 10
To Stay Connected, States and Localities Adopted a Suite of New Tools
2021 State and Local Tech Forecast
How COVID Drove a New Approach to Digital Transformation
In this discussion, panelists discuss how COVID-19 has caused agencies to reconsider their modernization roadmaps and adjust plans to meet more pressing and immediate demands to support a virtual workforce. All discussed ...
Using Data and Digital Services to Improve CX
A key component of Government CX success is leveraging available agency data to develop services which deliver an optimal, measurable, targeted, personalized customer experience. In this webinar we will demonstrate how one ...
How AI Can Help Government Deliver Better Outcomes
Ask the Executive Directors: NASCIO and PTI Address the State and Local Government Technology Landscape
In this webinar, the directors of NASCIO and CompTIA's Public Technology Institute share their views with regards to the state and local government technology landscape, and answer attendees' questions. (Note: Access to ...
GovTech Maturity Index: The State of Public Sector Transformation
In this video, the World Bank GovTech Maturity Index (GTMI) report is presented. This report was developed to measure key aspects in the four focus areas of digital transformation in the public sector: core government ...
Voices of Experience: Leaders Adapting to Change
In this video, Program and Training Director of the Utah Department of Workforce Services, Elizabeth Carver, and President of CareerSource in Northeast Florida, Bruce Ferguson, discuss examples of innovation in leadership ...
Enhancing Customer Engagement via Websites
This webinar features multiple government subject matter experts on how they gathered insights from users and listened to their stakeholders to improve website site navigation and engagement by simplifying terminology, ...
Rebuilding Service Delivery: A Conversation Among WIOA Federal Leaders
This webcast is a discussion of leaders at the Department of Labor, Education, and Health and Human Services discussing the Biden-Harris Administrations agenda to Build Back Better and invest in the public workforce and ...