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Using Performance Measures for Continuous Improvement - Part II
Federal IT in Transition: the six drivers of digital transformation
Using Performance Measures for Continuous Improvement - Part I
Understanding Emerging Technology: Blockchain
Get foundational knowledge about blockchain, the underlying technology of cryptocurrencies such as Bitcoin, Ethereum and Ripple. Understand how this technology, the trend and market forces surrounding it can impact your business.
Study of the American Job Center Customer Experience
In September 2015, the U.S. Department of Labor (DOL) contracted with IMPAQ International and its partner ideas42 (the research team) to conduct an exploratory study of the customer experience at American Job Centers (AJCs). ...