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Using Performance Measures for Continuous Improvement - Part II
Federal IT in Transition: the six drivers of digital transformation
Using Performance Measures for Continuous Improvement - Part I
TANF Data Collaborative
TDC is an initiative of ACF's TANF Data Innovation (TDI) project, launched in late 2017 to accelerate the use of TANF administrative data for program improvement and evidence building at the federal, state and local level. ...
Top 6 Digital Transformation Trends in Government
This article is one of a larger series on digital transformation trends. This article examines how digital transformation is revolutionizing government through automation and the Internet of Things.
Understanding Emerging Technology: Blockchain
Get foundational knowledge about blockchain, the underlying technology of cryptocurrencies such as Bitcoin, Ethereum and Ripple. Understand how this technology, the trend and market forces surrounding it can impact your business.
Study of the American Job Center Customer Experience
In September 2015, the U.S. Department of Labor (DOL) contracted with IMPAQ International and its partner ideas42 (the research team) to conduct an exploratory study of the customer experience at American Job Centers (AJCs). ...
Improving Workforce Technology Tools will help put People Back to Work
A new way of Working with States and Localities
Focusing on public managers at the state and local level, this report aims to illustrate the need for evidence-based approaches and flexibility in exchange for stronger accountability for results between the federal ...