To discover how governments are capturing, monitoring and managing their electronic communication records, GovLoop surveyed more than 300 qualified government officials across local, state and federal levels who deal with ...

In this guide, GovLoop outlines discussions with key players how others across government define digital transformation, how various groups in government manage and experience digital transformation, and what transformation ...

Government agencies have struggled to match the private sector in modernizing IT infrastructure. By reimagining the business case and executing more effectively, they can unlock value through greater efficiency and improved ...

Over the last two-plus years, several teams within GSA's Technology Transformation Service (TTS) (which includes 18F) have worked on a number of projects that fall within the human services space. This body of work has led ...

If your agency isn't sure what the intersection of government technology and workforces will look like going forward, GovLoop is here to help. Based on interviews with agency leaders, research and case studies, this guide ...

The article provides an overview of the top 10 technology trends identified to inspire state CIOs and factor into organizations' strategic plans.

While the private sector has struggled with unethical uses of data, government can learn from these mistakes and craft best practices by creating a data framework that is both principled and innovative.

Several states have established bodies to study blockchain technology in the past several years. They range from departmental groups with report deadlines to policy groups meant to bring forward bill ideas.

The National Association of State Chief Information Officers (NASCIO) released a publication on customer relationship management (CRM). The business practice of CRM has become more important in the last several years as ...

This resource outlines the need for state and local agencies to develop a strategy, get support from leaders, train staff and continuously test their IT.