Now showing results 1-7 of 7
Government Experience Awards 2020: Government Goes Virtual
In the fourth annual Government Experience Awards, winning jurisdictions proved that in the face of COVID-19, its more important than ever to bring vital services to communities with innovative digital tools.
Government For the People: Service the Public in a New World
The report reviews a stockpile of data regarding government service delivery of the past decade and makes a slew of recommendations to the administration, Congress and agencies. It closely examines 11 of the highest-volume ...
States Build Resilience in Government Service with Cloud
This article offers takeaways from an interview series in which leaders from state agencies discussed the investments they are making in cloud technology to help them meet both employee and citizen needs.
Contactless Government is Booming: 10 Ways to Keep the Momentum Going
The term contactless has become increasingly popular in recent months, thanks to the resilience of COVID-19. Demand for digital and no-touch services has grown by 20 percent in the U.S., according to the consulting ...
ILO maps out technological transformation in Public Employment Services
The ILO global survey on the Use of technology by public employment services (PES) found that all 75-surveyed PES in 69 countries are already experiencing a technology transformation, although with varying degrees of ...
State IT Department Builds Digital Services with Red Hat OpenShift
This case study explores the state of Michigan's Department of Technology, Management, and Budget's migration to a container-based infrastructure to improve the development, delivery, and reliability for state agencies' ...
The State Digital Equity Scorecard
This scorecard shows the extent to which states are addressing digital equity, allowing users to search by state or indicator such as online digital skills training; state broadband plans; incumbent worker training funds; ...