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The State Of Electronic Communications In Government
To discover how governments are capturing, monitoring and managing their electronic communication records, GovLoop surveyed more than 300 qualified government officials across local, state and federal levels who deal with ...
Tennessee redefines the customer experience for government services
Making Wage Data Work: Creating A Federal Resource For Evidence And Transparency
Wage data, can be used to assess the labor market outcomes of workforce, education, and other programs, providing policymakers, administrators, researchers, and the public with valuable information. However, there is no ...
Information Technology Strategic Plan
This resources serves as the enterprise roadmap for the HHS IT community and articulates the primary role of the Operating Divisions (OpDivs) investing and managing IT and recognizes the important coordinating and oversight ...
Strategies for Connecting Unemployment Insurance (UI) Claimants to the Workforce System: Findings from the Implementation Study of the UI Workforce Connectivity Grant Program
DevOps in Government
Implementing DevOps in your organization is not as simple as buying a tool and making sure that everyone uses it. DevOps is more than a person or even a team of resources; it is a culture of constant evolution. In essence, ...
Understanding Emerging Technology: Blockchain
Get foundational knowledge about blockchain, the underlying technology of cryptocurrencies such as Bitcoin, Ethereum and Ripple. Understand how this technology, the trend and market forces surrounding it can impact your business.
The Responsive State CIO: Connecting to the Customer
The National Association of State Chief Information Officers (NASCIO), Grant Thornton LLP and CompTIA have collaborated for a tenth consecutive year to survey state government information technology (IT) leaders on current ...
A Blockchain Guide to the Benefits, Frameworks, Initiatives, & More for the Public Sector
Since its inception, the secure, distributed Blockchain ledger technology has widely been viewed through the lens of virtual currencies, particularly the hype surrounding the buying and trading of Bitcoin and other digital ...
Study of the American Job Center Customer Experience
In September 2015, the U.S. Department of Labor (DOL) contracted with IMPAQ International and its partner ideas42 (the research team) to conduct an exploratory study of the customer experience at American Job Centers (AJCs). ...