This report looks into the crisis surrounding the surge in unemployment claims as a result of the COVID-19 pandemic. The authors go on to offer a framework to aid systems administered through WIOA to be better prepared for ...

What can your agency learn from its peers nationwide about the challenges you have encountered, from the pandemic, budget shortfalls, remote education and more? You'll learn what activities state and local agencies have ...

Future of work trends will require new approaches and supporting technologies to track, develop and deploy talent. AI-enables talent marketplaces, skills and worker data platforms are key, and application leaders must plan ...

This annual report highlights the activities and accomplishments of NASWA's Unemployment Insurance Information Technology Support Center (UI ITSC) from October 2020 to September 2021.

This collaborative study from Mathematica Policy Research and the U.S. Department of Labor's Employment and Training Administration, has two goals: 1) to generate ideas on promising workforce development strategies that ...

For this report, 800 IT leaders across the globe were surveyed in order to identify the top technology trends in 2021, and the impact they are likely to have in 2022.

In this research, Gartner examines why digital transformation is exceptionally difficult to achieve in government, and how the sustained optimization of business operations can build capacity for future transformational ...

The focus of this report is to help EA and technology innovation leaders, CIOs, and technology and service providers (TSPs) understand what has changed and to assess the current market state to better prepare their enterprises ...

The World Bank developed the GovTech Maturity Index (GTMI) to measure key aspects in the four focus areas of digital transformation in the public sector: core government systems, public service delivery, citizen engagement, ...

In this survey, 49 state and territory Chief Information Officers (CIOs) were asked about the short- and long-term impact of the pandemic for state CIO organizations. Respondents also provided updates on many of the ...