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4 Key Best Practices for Next-Level Digital Transformation
(2021-06-21)
The pandemic has accelerated digital transformation in state and local government, as organizations quickly pivoted to stand up a remote work infrastructure and enhance digital service delivery.
Application Modernization is Key to Improving Customer Experience
(2021-08-09)
In this article, the author examines the lessons state and local governments have learned from COVID-19, how citizens' needs have changed, and what is in store for the progress of digital government.
4 State and Local Government Tech Trends to Watch in 2022
(2021-12-07)
Zero-trust cybersecurity, identity and access management, cloud migration and application modernization are likely going to dominate the discourse next year.
2022 Tech Trends: Cloud Migration for State and Local Agencies Will be Measured
(2021-12-07)
The pandemic has accelerated cloud adoption for many government agencies, but hurdles remain that may stand in the way of migrations in 2022.
Modernizing Government's Most High-Touch, High-Visibility Programs
(2021-12-16)
Coming out of the pandemic, state and local government technology leaders are facing a once-in-a-career opportunity to modernize some of their jurisdictions' most mission-critical systems and functions - but they must act quickly.
Digital transformation delivers more than productivity -- it rebuilds public trust, too
(2021-11-02)
This article looks at how governments can more efficiently deliver on their missions and win back constituents' trust, by following the example of the private sector and establishing a better digital relationship with ...
Modernizing American Infrastructure Requires People and Procurement, not Just Dollars
(2021-11-19)
This article explores the implications of the Biden Administration's comprehensive infrastructure bill. Specifically, it argues that the ambitious bill misses important opportunities to modernize state and local government.