Those most impacted by digital transformations can make or break your success. Heres how to leverage their insights, address their pain points, and exceed their expectations.

In this podcast, CIOs from Nebraska and Ohio discuss how their states were able to prevent major disaster during the pandemic because of their ongoing modernization efforts and centralized IT structure.

This article examines the lessons that should be taken away from the innovation brought about during the COVID-19 crisis.

Technology investments made during the pandemic have the potential to accelerate government programs like smart cities and digital equity programs. But to do so, IT must become cost efficient, scalable, simple to manage, ...

Future of work trends will require new approaches and supporting technologies to track, develop and deploy talent. AI-enables talent marketplaces, skills and worker data platforms are key, and application leaders must plan ...

The pandemic has accelerated digital transformation in state and local government, as organizations quickly pivoted to stand up a remote work infrastructure and enhance digital service delivery.

In this article, the author examines the lessons state and local governments have learned from COVID-19, how citizens' needs have changed, and what is in store for the progress of digital government.

This annual report highlights the activities and accomplishments of NASWA's Unemployment Insurance Information Technology Support Center (UI ITSC) from October 2020 to September 2021.

This collaborative study from Mathematica Policy Research and the U.S. Department of Labor's Employment and Training Administration, has two goals: 1) to generate ideas on promising workforce development strategies that ...

In this virtual Q&A, Alexis Bonnell shares how government agencies can use artificial intelligence (AI) to optimize workflows and improve service delivery.