Now showing results 31-40 of 43
Driving Digital Acceleration: The 2021 State CIO Survey
In this survey, 49 state and territory Chief Information Officers (CIOs) were asked about the short- and long-term impact of the pandemic for state CIO organizations. Respondents also provided updates on many of the ...
Digital transformation delivers more than productivity -- it rebuilds public trust, too
This article looks at how governments can more efficiently deliver on their missions and win back constituents' trust, by following the example of the private sector and establishing a better digital relationship with ...
Putting Personalized Government Services into Practice
This eBook looks at the practicalities of adopting technology that underpins personalization, and the big question that faces public sector organizations - do we build transformative digital solutions ourselves or do we ...
Spotlight on Customer Experience
Essentials for Serving Citizens Personalized, Digital Experiences
In this report, Adobe examines how government can move from a one-size-fits-all approach to serving populations digitally and delivering the right information to individual citizens in 2021 and beyond.
Enhancing Customer Engagement via Websites
This webinar features multiple government subject matter experts on how they gathered insights from users and listened to their stakeholders to improve website site navigation and engagement by simplifying terminology, ...
A Fresh Look: Capitals in the Clouds
This report is intended to be a reference to help state governments better understand the current state of cloud in the public sector. It provides an overview of how states are transitioning to cloud and what challenges ...
How State and Local Agencies are Moving Forward on Agile
Empowering Citizen-Centric Digital Innovation
This webinar explored research by the International Data Corporation on empowering citizen-centric innovation in government, with a focus on build-your-own vs 'software as a service.' The target audience for this discussion ...
Bridging the Gap in IT Modernization with Emerging Technologies
This blog describes how the U.S. Department of Labor is utilizing emerging technologies to modernize and transform government services for the public. The agency has established an Emerging Technology branch, and has been ...