In this survey, 49 state and territory Chief Information Officers (CIOs) were asked about the short- and long-term impact of the pandemic for state CIO organizations. Respondents also provided updates on many of the ...

This article looks at how governments can more efficiently deliver on their missions and win back constituents' trust, by following the example of the private sector and establishing a better digital relationship with ...

This eBook looks at the practicalities of adopting technology that underpins personalization, and the big question that faces public sector organizations - do we build transformative digital solutions ourselves or do we ...

This report looks at the digital customer experience as a significant priority for IT leaders. (Note: Access to content may require you to provide an email address or other contact information)

In this report, Adobe examines how government can move from a one-size-fits-all approach to serving populations digitally and delivering the right information to individual citizens in 2021 and beyond.

This webinar features multiple government subject matter experts on how they gathered insights from users and listened to their stakeholders to improve website site navigation and engagement by simplifying terminology, ...

This report is intended to be a reference to help state governments better understand the current state of cloud in the public sector. It provides an overview of how states are transitioning to cloud and what challenges ...

Government agencies are applying agile processes not only for software development but for project management, procurement and social services delivery.

This webinar explored research by the International Data Corporation on empowering citizen-centric innovation in government, with a focus on build-your-own vs 'software as a service.' The target audience for this discussion ...

This blog describes how the U.S. Department of Labor is utilizing emerging technologies to modernize and transform government services for the public. The agency has established an Emerging Technology branch, and has been ...