States' Unemployment Systems are exposed as badly in need of modernizations

A webinar on innovative virtual practices for Vocational Rehab. Resources include a webinar recording, transcript, power point presentation, and Q&A Follow-Up.

Digital government and innovation are closely linked to improved customer experience

This is a webinar focusing on how to work with state and local government agencies in a time of crisis. The webinar brings together government officials, and market experts to explore the impacts of the current COVID-19 ...

The article provides an overview of the top 10 technology trends identified to inspire state CIOs and factor into organizations' strategic plans.

In this article, the author examines the potential impact of the current COVID-19 crisis on technology. Of particular interest to workforce agencies are issues of blockchain technology, data privacy; computing capabilities, ...

This article is one of a larger series on digital transformation trends. This article examines how digital transformation is revolutionizing government through automation and the Internet of Things.

This website offers a wealth of articles, tools, and resources surrounding the topic of IT modernization in government. Topics include artificial intelligence, cloud adoption, contact centers, customer experience and data ...

Focusing on public managers at the state and local level, this report aims to illustrate the need for evidence-based approaches and flexibility in exchange for stronger accountability for results between the federal ...

The article looks at how Code for America helps connect technology and government to assist workforce goals.