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2024 State CIO Top 10 Priorities
NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIOs programs, planning ...
Texas and Alabama's Tech-Powered Approach to Workforce
Both Texas and Alabama are leveraging digital platforms to centralize job prospects, skills data and educational opportunities in the hopes of creating strong talent pipelines to address job access, training and education ...
The Minnesota Mobile App that Connect Job Seekers with the Services They Need
Michigan All In for the User
During the past two years, Michigan deployed a project to operationalize Human-Centered Design (HCD) as an IT strategy. Michigan was driven to become more user-centric and address the gap between quality IT solutions and ...
The 2023 State CIO Survey: The Force of Automation and the Reality of Modernization
In this survey, 49 state and territory Chief Information officers (CIOs) were asked questions on topics like cybersecurity, emerging technology, cloud services, legacy modernization and data management. Questions about ...
Catching Up with the TANF Data Portal Project
The Administration for Children & Families Office of Family Assistance has collaborated with 18F to develop a modern data portal for Temporary Assistance for Needy Families (TANF), replacing the outdated system. This ...
Using Data to Strengthen Workforce Training: Four Ways States Can Take Action
Policy and Practice: Modernizing IT Systems for the Future
Policy and Practice (P&P) is APHSAs longstanding magazine highlighting the latest insights and innovations in human services. Each issue features stories from members, leaders throughout the public sector, strategic industry ...
Modernizing Public Benefits Delivery: How Innovation Can Deliver Results for Eligible Households and Taxpayers
Today's benefits programs play a crucial role in assisting millions of people, but to enhance their effectiveness, it is essential to modernize and innovate the delivery of these benefits. The pandemic has forced government ...
How to create a service blueprinting facilitation guide
This guide helps create a service blueprint, a visual representation of a service. It provides steps like workshops, validation with users, and engaging other teams. The blueprint aids in understanding, improving, and ...