The Government Performance Lab's Procurement Excellence Network (PEN) is a free online hub to support state and local public procurement professionals as they drive reform and make procurement more efficient, fair, ...

Drawing on interviews and convenings with experts and practitioners from the field of public interest technology, this report contains recommendations across five core priority action areas for cross-sector innovation and ...

This webinar provides information on how process mining and other procurement optimization strategies can help governments cut costs, control fraud, reduce improper payments, enhance revenue collection, and improve audit ...

This paper critically maps out the challenges in procurement of AI systems by public entities and the long-term implications necessitating AI-specific procurement guidelines and processes. This dual-prong exploration ...

This report is based on a survey of 147 state, county, and city government leaders conducted to gain insight into cloud procurement and the use of cloud marketplaces at their organizations. Key findings include the use of ...

This webpage contains best practices of state central procurement offices for contract administration, taking place once a contract has been awarded and signed, including contract monitoring and administration activities. ...

While cloud adoption in government has accelerated in recent years especially during the pandemic the processes and tools needed to support this modernization have not kept pace. And even though governments have become ...

This article was written in response to the White House's 2021 executive order on transforming federal customer experience and service delivery to rebuild trust in government. It posits that customer-centered digital ...

This summary of the biennial report from NASPO provides updates to the most relevant data from the practices of the modern procurement office from around the country. This report is intended to provide a baseline of ...

Federal grants are giving states and localities a big opportunity to invest in their IT systems. But the money is temporary, and they need to choose their acquisitions and vendor partners carefully.