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The Benefits Enrollment Field Guide: What the online enrollment experience for safety net benefits looks like across America
Code for America's 2019 assessment of public benefits enrollment revealed a lack of user-friendly online applications. While online enrollment has since increased, challenges persist due to varying experiences and barriers ...
Modernizing Public Benefits Delivery: How Innovation Can Deliver Results for Eligible Households and Taxpayers
Today's benefits programs play a crucial role in assisting millions of people, but to enhance their effectiveness, it is essential to modernize and innovate the delivery of these benefits. The pandemic has forced government ...