Search
Now showing results 1-10 of 12
An Equity-Based Job Search Site with Heart Creates a Quiet Revolution in Public Problem Solving
(2020-09-17)
The New Jersey Career Network is designed to take the best of in-person job search support and deliver it online and on-demand, providing manageable, sequential and tailored tasks to steer job seekers undertaking the arduous ...
18F: De-Risking Guide
(2021-05-12)
This guide provides an overview of how to deliver successful custom technology projects in government. Resources include workshops, a state software budgeting handbook, and more.
Do No Harm Guide: Applying Equity Awareness in Data Visualization
(2021-06-09)
In this guide and its associated toolkits, the Urban Institute focuses on how data practitioners can approach their work through a lens of diversity, equity, and inclusion. Through over a dozen interviews with nearly 20 ...
18F Content Guide
(2021-07-14)
This guide was created to use as a reference for creating quality and standardized content in documents and webpages. Topics include style guides, structure, principles such as user-centered design, and making content ...
18F User Experience Design Guide
(2020-08)
18F user experience (UX) designers join cross-functional teams to improve interactions between government agencies and the people they serve. The 18F UX Guide helps us get this job done. Its a starting point for UX design ...
Human-Centered Artificial Intelligence for Human Resources: A Toolkit for Human Resources Professionals
(2021-12)
This toolkit provides of overview of artificial intelligence (AI) in human resources (HR), how AI works, and key considerations for the responsible adoption and monitoring of AI systems. Also included are a Tool Assessment ...
Mobile User Experience Guidelines
(2022-04)
These six guidelines are designed to assist agencies develop a better mobile product. Guidelines include resources and government examples.
Defining a State Digital Equity Office: Recommendations for States as they Assume Digital Inclusion Work
(2021-03)
This document outlines NDIA's recommendations for states as they assume digital inclusion work followed by a list of recommended functions and activities states should engage in to increase digital equity throughout their state.
The Digital Navigator Playbook
(2022-05)
This toolkit serves as a high-level guide and offers a starting point for partners currently planning to pilot digital navigator services across the country. The toolkit covers five important elements in program planning ...
How to Provide People-Oriented Services: A Guide for State & Local Public Servants
(2022-06)
This guide is designed for public servants to learn from best practices from around government, and apply them their own agencies. At the heart of the narrative is the idea that digital services should be viewed from in ...