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What is Rapid Prototyping, and how does it help Workers Develop Occupational Digital Literacy?
Rapid prototyping is especially suited to programs that incorporate digital literacy skills and other aspects of workforce preparation that arequickly evolving. In these cases, it may not be realistic to expect education ...
Building a Foundation for Citizen-Centric Government Design
3 Roadblocks to Being Customer-Centric
Three Strategies for a Post-Pandemic Digital Playbook
Do No Harm Guide: Applying Equity Awareness in Data Visualization
In this guide and its associated toolkits, the Urban Institute focuses on how data practitioners can approach their work through a lens of diversity, equity, and inclusion. Through over a dozen interviews with nearly 20 ...
18F Content Guide
This guide was created to use as a reference for creating quality and standardized content in documents and webpages. Topics include style guides, structure, principles such as user-centered design, and making content ...
Success in the Digital Experience Economy Requires Connecting MX, UX, CX and EX
In the experience economy, the memories, emotions and feelings that customers take away are ultimately what matters most. To succeed in the digital experience economy, organizations must intertwine strategies around four ...