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Two exercises for improving design research through reflective practice
(2018-10-23)
This article describes two exercises that the author recently encouraged at 18F to promote reflective practice around design research. It addresses some of the challenges faced and the benefits believed to be realized in ...
3 ways to manage research projects remotely
(2017-09-27)
18F has employees across the U.S. Over time, they've cultivated best practices for distributed teams and design methods. Yet, doing research as a remote team is still really hard. Here are some things that they've found ...