Now showing results 1-10 of 13
Reimagining the Field for Emerging Government Digital Service Delivery Professionals
This report explores findings from government digital service leaders looking to support the next wave of professionals. Results are shared and synthesized into archetypes and a professional journey map.
The Path to Creating a Chief Data Officer Role in States: Tips for Crafting an Effective CDO Position
This framework provides information for what the Chief Data Officer (CDO) role should encompass, and is intended to be a long term guide for states. The authors also discuss the importance for decision-makers to address ...
AI Best Practices for Business Decision Makers and Practitioners
This guide provides curated insights on pain points and best practices associated with infusing AI solutions within an organization. Information is organized into two sections based on role: Decision Makers; and Practitioners.
What Every State and Local CIO Should Know About Grant Management
WIOA Wednesday: Performance Accountability (Part 1)
Success in the Digital Experience Economy Requires Connecting MX, UX, CX and EX
In the experience economy, the memories, emotions and feelings that customers take away are ultimately what matters most. To succeed in the digital experience economy, organizations must intertwine strategies around four ...
Digital Transformation: 11 Signs of a Successful Leader
The competencies of a successful digital transformation leader can be markedly different from those of the traditional IT boss. For aspiring digital transformation leaders or CIOs looking to fill digital leadership roles ...
The MOU: A Tool for Formalizing Partnerships
Intermediaries can use memoranda of understanding (MOUs) to better fulfill their roles as connectors among partners working to provide college and career pathways. This easy-to-use guide describes the purpose of an MOU, ...
Data is the Story: The Crucial Role State CDOs Play in Pandemic Recovery
The COVID-19 pandemic affects each state differently, but data is a valuable asset and state Chief Data Officers are taking on increasingly central roles as the crisis evolves. Creating the dashboards that governors use ...
The Evolving Role of a State CDO: A Framework for Today
State governments have a unique role from a data, policy, and service delivery perspective. States often carry out large federal programs, and state policy has a direct impact on local governments. This makes the job of a ...