Now showing results 1-10 of 13
Technology, Data, and Design-Enabled Approaches for a More Responsive Effective Social Safety Net
This living report examinesdata, design, technology, and innovation-enabled approaches that make it easier for eligible people to enroll in, and receive, federally-funded social safety net benefits.The Beeck Center seeks ...
5 Ways the Pandemic is Reshaping Government Technology Plans
Did Your Tech Strategy Survive the Pandemic?
In this article, the authors discuss that COVID-19 has presented a great opportunity to rethink strategic approaches to technology, in order to assist organizations becoming more resilient and transformative moving forward.
Digital Modernization Starts with the Mission, not the Digits
In this discussion, Gwen Cardieus of GDIT discusses that for agencies modernizing technology, looking at the desired service outcome first, then reworking processes to enable the service, and only then choosing the best ...
Unemployment Insurance Modernization
The Unemployment Insurance Modernization team at the U.S. Digital Response is working to understand the constraints under which UI systems operate and, by partnering with those agencies, evaluate, plan, and/or implement ...
Why is it so Hard to Build Government Technology?
The pandemic has shown how difficult it can be for the U.S. to succeed with major technology projects. This article recaps discussions with leading thinkers into why this is, and what can be done about it.
Digital Transformation in Labor and Education Systems: Improving the government response to the next unemployment crisis
This report looks into the crisis surrounding the surge in unemployment claims as a result of the COVID-19 pandemic. The authors go on to offer a framework to aid systems administered through WIOA to be better prepared for ...
Emergency Preparedness for State Procurement Officials Guide
This guide is designed to support the evaluation of procurement office preparedness to support an emergency situation. This paper identifies issues to consider before, during and after a catastrophic event, highlights ...
Want to Restore Trust in Government? Start with Customer Experience
This article comes after President Biden's executive order urging an improvement to the customer experience of government services, and argues that it is necessary to repair the public's eroded trust in public services.