When it comes to knowledge management (KM), not everyone agrees on its definition or value. Some believe KM is a stand-alone program or project, but that is incorrect. Knowledge management refers to the explicit and tacit ...

State governments have data, but arent using it well. A strategic approach is needed to rebuild their data infrastructure.

The challenges posed by the COVID-19 pandemic has revised priorities for state and local IT agencies.

Government agencies, almost by design, are large and slow-moving. When something goes wrong, the response is often to add another policy and another layer of approvals and reviews. This slows things down even more and ...

In responding to COVID-19, governments have been forced to move far more quickly and flexibly. What they've learned will prove invaluable as they prepare for the crises of the future.

Excitement about machine learning can lead to some downright unrealistic expectations. Experts share five tough truths that organizations commonly learn when they charge into production

To stay nimble and provide robust digital services, IT leaders need to think carefully about investment plans.

The article shares key steps to consider, ideas, and best practice COVID-19 responses to help you develop effective COVID-19 recovery plans in your region.

This article covers the key takeaways from the Project Management Institute's 2020 Pulse of the Profession report "Ahead of the Curve: Forging a Future-Focused Culture." The report sheds insight on how organizations and ...