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Evaluating technology-based interventions
(2019-08-15)
This resource provides guidance for evaluations that use technology as a key part of the intervention being tested. This resource discusses challenges that J-PAL North America has seen in with these types of studies and ...
Agile: 3 Steps to Get Started
(2021-03-03)
Want to apply agile across your whole organization? Consider this advice around centers of excellence, process, and tools.
The 10-Step Process to Setting up a Knowledge Management Program
(2020-11-03)
When it comes to knowledge management (KM), not everyone agrees on its definition or value. Some believe KM is a stand-alone program or project, but that is incorrect. Knowledge management refers to the explicit and tacit ...
5 Ways the Pandemic is Reshaping Government Technology Plans
(2020-12-31)
The challenges posed by the COVID-19 pandemic has revised priorities for state and local IT agencies.
4 Components of a Digitally Resilient Government
(2021-02-25)
A greater focus on digital services requires an equal emphasis on continuity of operations. Unfortunately, traditional disaster recovery and continuity approaches are not enough, especially when it comes to modern cyber ...
Did Your Tech Strategy Survive the Pandemic?
(2021-03-30)
In this article, the authors discuss that COVID-19 has presented a great opportunity to rethink strategic approaches to technology, in order to assist organizations becoming more resilient and transformative moving forward.
Four Steps Public-Sector CIOs Should Take to Break Down Silos Impeding Innovation
(2020-06-18)
Government agencies, almost by design, are large and slow-moving. When something goes wrong, the response is often to add another policy and another layer of approvals and reviews. This slows things down even more and ...
The Need to Institutionalize Government's Newfound Agility
(2020-08-06)
In responding to COVID-19, governments have been forced to move far more quickly and flexibly. What they've learned will prove invaluable as they prepare for the crises of the future.
Machine Learning in the Enterprise: 5 Hard Truths
(2020-07-30)
Excitement about machine learning can lead to some downright unrealistic expectations. Experts share five tough truths that organizations commonly learn when they charge into production
How State and Local Government IT Leaders View IT Investments
(2020-07-14)
To stay nimble and provide robust digital services, IT leaders need to think carefully about investment plans.