This resource provides guidance for evaluations that use technology as a key part of the intervention being tested. This resource discusses challenges that J-PAL North America has seen in with these types of studies and ...

Want to apply agile across your whole organization? Consider this advice around centers of excellence, process, and tools.

When it comes to knowledge management (KM), not everyone agrees on its definition or value. Some believe KM is a stand-alone program or project, but that is incorrect. Knowledge management refers to the explicit and tacit ...

State governments have data, but arent using it well. A strategic approach is needed to rebuild their data infrastructure.

The challenges posed by the COVID-19 pandemic has revised priorities for state and local IT agencies.

A greater focus on digital services requires an equal emphasis on continuity of operations. Unfortunately, traditional disaster recovery and continuity approaches are not enough, especially when it comes to modern cyber ...

In this article, the authors discuss that COVID-19 has presented a great opportunity to rethink strategic approaches to technology, in order to assist organizations becoming more resilient and transformative moving forward.

The pandemic has shown how difficult it can be for the U.S. to succeed with major technology projects. This article recaps discussions with leading thinkers into why this is, and what can be done about it.

Agencies can use a breakthrough in federal funding for cloud-based infrastructure and tools for hybrid work.

The Los Angeles County Department of Workforce Development, Aging and Community Services used private-sector micromarketing segmentation practices to more effectively use data to target communities in need.