Now showing results 11-20 of 21
Four Steps Public-Sector CIOs Should Take to Break Down Silos Impeding Innovation
Government agencies, almost by design, are large and slow-moving. When something goes wrong, the response is often to add another policy and another layer of approvals and reviews. This slows things down even more and ...
The Need to Institutionalize Government's Newfound Agility
Machine Learning in the Enterprise: 5 Hard Truths
How State and Local Government IT Leaders View IT Investments
Getting Back to Work: Has Your State or Regional Workforce Agency Developed a Workforce Development COVID-19 Recovery Plan?
Want to Restore Trust in Government? Start with Customer Experience
This article comes after President Biden's executive order urging an improvement to the customer experience of government services, and argues that it is necessary to repair the public's eroded trust in public services.
How Digital Transformation is Driving Economic Change
Digital Transformation is Not About Technology
This article looks at why a high percentage of digital transformation initiatives fail to pay off. The primary finding is that organizations often focus on technology, rather addressing the overall business strategy.