Now showing results 1-5 of 5
Suddenly Virtual: How Texting Can Enhance Public Workforce Service Delivery
Research showed that one of the primary services local workforce areas are offering to their job seeker customers is ongoing case management via phone and text. While some staff are simply using personal cell phones for ...
Suddenly Virtual: A Review of Workforce Area Websites in Connecticut, New Jersey, New York, and Pennsylvania
Microlearning Strategies: Another Approach to Virtual Workshop Delivery
As the public workforce system continues to redefine and refine remote service delivery, many local workforce areas are converting their traditional in-person workshop content on job search skills (rsum writing, interviewing, ...
Suddenly Virtual: Using Online Scheduling Services to Make Customer Appointments
As the need for remote teaming and virtual service delivery continues as a result of the COVID-19 pandemic, frontline staff in the public workforce system continue to explore the ways in which technology can assist them ...