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Strategically Virtual: The Shift Toward Virtual Interviewing and What it Means for the Public Workforce System
(2021-05-25)
This article argues for an increased recognition of modern technologies and trends in the public workforce system. Specifically, the implications of virtual job interviews and other technologies aiming to enhance the hiring ...
Suddenly Virtual: A Practical Guide for Frontline Service Providers During the COVID-19 Pandemic
(2020-04)
In early April 2020, the John J. Heldrich Center for Workforce Development at Rutgers, The State University of New Jersey conducted a survey and hosted three roundtable discussions with workforce professionals to capture ...
Suddenly Virtual: A Review of Workforce Area Websites in Connecticut, New Jersey, New York, and Pennsylvania
(2020-07)
As a follow-up to the Heldrich Centers recent brief,Suddenly Virtual: Workforce Services, Eight Weeks Later, we now offerSuddenly Virtual:A Review of Workforce Area Websites in Connecticut, New Jersey, New York, and ...
Suddenly Virtual: Workforce Services, Eight Weeks Later
(2020-06)
In a new brief,Suddenly Virtual: Workforce Services, Eight Weeks Later, Heldrich Center researchers found that many of the issues staff reported in the early stages of virtual operations have been resolved, including most ...
Microlearning Strategies: Another Approach to Virtual Workshop Delivery
(2020-08-11)
As the public workforce system continues to redefine and refine remote service delivery, many local workforce areas are converting their traditional in-person workshop content on job search skills (rsum writing, interviewing, ...
Suddenly Virtual: Using Online Scheduling Services to Make Customer Appointments
(2020-08-25)
As the need for remote teaming and virtual service delivery continues as a result of the COVID-19 pandemic, frontline staff in the public workforce system continue to explore the ways in which technology can assist them ...
Strategically Virtual: The Value of Chunking Information for Job Seekers
(2021-06-08)
To better help job seekers manage and cope with the stress of job loss and job search, the public workforce system should find ways to help navigate and alleviate the emotional challenges of job search when it comes to ...
Mobile Engagement: How the Public Workforce System can Stay Connected with Customers
(2021-08-02)
Remote service delivery has taken many forms and is made accessible via different technological methods, such as online via computers and tablets or mobile via cell phones, particularly smartphones. Information, resources, ...
Strategically Virtual - Voices from the Field: Workforce Responses to COVID-19
(2021-10-14)
In the summer of 2021, nearly a year-and-a-half after the onset of the global COVID-19 pandemic, researchers at the Heldrich Center for Workforce Development released a survey entitledVoices from the Field: Workforce ...