It's clear that some telework practices in many workplaces will outlast the pandemic. But which ones and to what extent?

Technology leaders across the country are sharing the success stories of their employees who moved successfully to a remote work environment; in many cases citing how employees have flourished in this new work setting. ...

Voices of Experience videosshowcase workforce system leaders sharing how they have managed the challenges encountered in 2020 by pivoting into innovative solutions.Examples of service innovation from Elizabeth Carver, ...

The COVID-19 pandemic and the push to virtual learning has highlighted existing inequities in access to technology and connectivity, as well as underlined cybersecurity gaps in education.

With so many workers stationed at home, there has been significant changes to technology needs as businesses pivot tosupport remote workers. One significant area that has been impacted is network design. The lack of warm ...

As remote work continues to evolve, do the challenges imply companies simply need to do even more digital transformation than they already have - more tools, more speed? Probably not. Culture and process will be the focus in 2021.

Copying and pasting your real-world management style to remote work didn't work well last March - and it isn't working now. Consider these remote management best practices for the good of your team.

In a brave new world of fully remote or hybrid teams, chief information officers need to explore new ways to find talent and build work culture that supports employees and improves outcomes.

COVID-19 proved even to skeptics that a lot of government business can be done from anywhere. So what happens to all the physical spaces that cities and states invested in to house their workforce? This article speaks with ...

The technology infrastructures many governments have weren't built to handle the traffic they experienced during the pandemic. This commentary discusses how to best meet fluctuating demand.