Now showing results 1-10 of 37
Continuity After COVID-19: Rising to the Challenge of Remote Work
California Telework Case Study
Government Experience Awards 2020: Government Goes Virtual
Government For the People: Service the Public in a New World
The report reviews a stockpile of data regarding government service delivery of the past decade and makes a slew of recommendations to the administration, Congress and agencies. It closely examines 11 of the highest-volume ...
Digital States Survey 2020: Cloud is More Critical than Ever
2020 put all states to the test as they moved to deliver more services online than ever before. Leading states had laid the groundwork with strong as-a-service platforms and pivoted quickly to take on new challenges.
Reimagining the Field for Emerging Government Digital Service Professionals
This findings report is organized into research objectives, methods, deliverables, and insights relating to the current and future field of government digital service delivery. It is meant to serve as a resource for those ...
2021: Virtual Human Services Delivery: Initial Findings
National, state, and local stakeholders have begun trying to learn which human services appear to be effectively delivered remotely, how to best deliver them, to whom virtual services are easiest/hardest to deliver, and ...