Results and best practices taken from this survey can not only assist state agencies in their own HR and hiring needs, but assist in their services to businesses.

In early April 2020, the John J. Heldrich Center for Workforce Development at Rutgers, The State University of New Jersey conducted a survey and hosted three roundtable discussions with workforce professionals to capture ...

A summary of interviews and roundtable discussions with more than 160 public workforce professionals about the current challenges and solutions for state workforce agencies now relying on more technology for service delivery

Organizations that are tech-enabled, or are striving to become so, continually try to improve the way they do business. By testing and integrating tools and solutions that streamline operations and services and make it ...

In the fourth annual Government Experience Awards, winning jurisdictions proved that in the face of COVID-19, its more important than ever to bring vital services to communities with innovative digital tools.