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Chat With Us: How States Are Using Chatbots to Respond to the Demands of COVID-19
Today around three quarters of states are deploying chatbots to assist with questions on unemployment insurance, general COVID-19 questions or for other state agencies that may be receiving unusually high traffic due to ...
CIO Perspectives: A New Vision for the Government Workplace
This guide, created by GovLoop and Carahsoft, will explore how the COVID-19 crisis might reshape the future of government, drawing on the experiences and insights of government CIOs nationwide and the IT communitys expertise. ...