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Microlearning Strategies: Another Approach to Virtual Workshop Delivery
As the public workforce system continues to redefine and refine remote service delivery, many local workforce areas are converting their traditional in-person workshop content on job search skills (rsum writing, interviewing, ...
Suddenly Virtual: Using Online Scheduling Services to Make Customer Appointments
As the need for remote teaming and virtual service delivery continues as a result of the COVID-19 pandemic, frontline staff in the public workforce system continue to explore the ways in which technology can assist them ...
Suddenly Virtual: A Practical Guide for Frontline Service Providers During the COVID-19 Pandemic
In early April 2020, the John J. Heldrich Center for Workforce Development at Rutgers, The State University of New Jersey conducted a survey and hosted three roundtable discussions with workforce professionals to capture ...
Suddenly Virtual: A Review of Workforce Area Websites in Connecticut, New Jersey, New York, and Pennsylvania
Suddenly Virtual: Workforce Services, Eight Weeks Later
In a new brief,Suddenly Virtual: Workforce Services, Eight Weeks Later, Heldrich Center researchers found that many of the issues staff reported in the early stages of virtual operations have been resolved, including most ...