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Government Experience Awards 2020: Government Goes Virtual
Governments Embrace Digital Services Amid the Pandemic
Connecting the Digital Dots to Innovate for Public Good
This is a session from the 2020 annual NASCIO conference. To truly reimagine a transformative government, CIOs need partners to make sweeping cultural adoption stick. Partners from the CDO to regulatory leaders routinely ...
Digital States Survey 2020: Cloud is More Critical than Ever
2020 put all states to the test as they moved to deliver more services online than ever before. Leading states had laid the groundwork with strong as-a-service platforms and pivoted quickly to take on new challenges.
The Case for Embracing Video Technologies in Government
Virtual Human Service Delivery: Scan of Implementation and Lessons Learned
These briefs provide an early step to begin to capture preliminary lessons and considerations for tailoring virtual services approaches to best meet the needs of a variety of program participants and contexts. As programs ...
Delaware Report Reinforces Importance of IT in Service Delivery
An annual report issued by a Delaware government board calls on officials to improve technology across state agencies, including expansions of digital government services and remote-work capabilities.The report comes amid ...
Improving Online Experiences is Key to Expanding Digital Government
COVID-19 Resources and Resources on Distance Service Delivery
The WINTAC has created a list of resources to help VR programs that are operating by distance and providing services remotely during the COVID-19 crisis. We will be building on these resources daily, so please check back ...
Suddenly Virtual: A Practical Guide for Frontline Service Providers During the COVID-19 Pandemic
In early April 2020, the John J. Heldrich Center for Workforce Development at Rutgers, The State University of New Jersey conducted a survey and hosted three roundtable discussions with workforce professionals to capture ...