Voices of Experience videosshowcase workforce system leaders sharing how they have managed the challenges encountered in 2020 by pivoting into innovative solutions.Examples of service innovation from Elizabeth Carver, ...

In this video, Lisa Dunawa explores the challenges of, and needs for, virtual service delivery.

In this video, Lisa Dunawa explores the challenges of, and needs for virtual service delivery.

This webinar illustrates how to use CareerOneStop to provide virtual services to help job seekers find immediate employment and apply for unemployment benefits. This webinar expands upon the concepts in a previous webinar, ...

National, state, and local stakeholders have begun trying to learn which human services appear to be effectively delivered remotely, how to best deliver them, to whom virtual services are easiest/hardest to deliver, and ...

This video features the Deputy Director for Business Services at Workforce Solutions Alamo, John Hershey, providing insights into providing online services.

This webinar provides an overview of the Reemployment Services and Eligibility Assessment (RESEA) Grant provisions related to virtual and remote service delivery and discusses opportunities to leverage and integrate RESEA ...

In this video, CareerSource Employment Security Representative Specialist, Barry Harvard, discusses case management virtual service strategies; and what practices that started due to the challenges of COVID-19 are likely ...