The New Jersey Career Network Job Seeker Community is an online home for job seekers created during the pandemic to help those seeking support along their unemployment journey. This research brief examines the mission and ...

This case study examines the platform implemented by the Idaho Department of Health and Welfare to easily connect Supplemental Nutrition Assistance Program (SNAP) recipients connect with Employment and Training (E&T) services.

This policy briefing explores the landscape of digital government in North America, and how it compares to global developments. Particular attention is paid to early adopters and innovators in this space.

These tips are designed to aid in your presentation and instruction skills via streaming video.

These six guidelines are designed to assist agencies develop a better mobile product. Guidelines include resources and government examples.

A subject matter expert from CX Consultants outlines some simple steps you can take to delivery your customer experience digital transformation quickly.

This scorecard shows the extent to which states are addressing digital equity, allowing users to search by state or indicator such as online digital skills training; state broadband plans; incumbent worker training funds; ...

Missouri worked with Civilla to implement a human-centered redesign of the benefits application process. The result was an integrated application form for all public assistance programs, standardized interview guides, a ...

Michigan worked with Civilla and Code for America to develop a web-based portal using Agile methodology to streamline the benefits application process and to expand residents' access to their benefits.

Vermont worked with Nava, a public benefit corporation, to improve the document verification process. While the state initially approved a pilot program that focused on Vermont's SNAP program, the team created a service ...