In the fourth annual Government Experience Awards, winning jurisdictions proved that in the face of COVID-19, its more important than ever to bring vital services to communities with innovative digital tools.

Recent research and initiatives at the state level indicate the coronavirus is pushing government agencies to use digital services with gusto.

These briefs provide an early step to begin to capture preliminary lessons and considerations for tailoring virtual services approaches to best meet the needs of a variety of program participants and contexts. As programs ...

Translation and guidance of WIOA and how digital technologies at American Job Centers must be accessible to individuals with disabilities.

The Digital Service Collaborative is building a body of research around government digital services, creating tangible resources for practitioners, cultivating the community of digital service leaders in the public interest ...

This report outlines a number of recommendations for policy makers, implementers and doers, and external stakeholders to prepare their organizations for change.

As part of the Beeck Center's Digital Service Collaborative, a project in partnership with The Rockefeller Foundation, we will knit together a collection of state agencies based on common needs to help them collaboratively ...

Outdated government IT systems and processes hinder many federal and state agencies ability to deliver services. This fact has been well known and disturbingly unresolved, even before the COVID-19 pandemic hit.

As a leading organization of vendors in the health and human services sector, HSITAG (Human Services Information Technology Advisory Group) is a great source of different opinions about technology and its impact on the ...

The CompTIA AI Advisory Council has identified the most common AI solutions that offer the most opportunity for the IT channel and those working in the business of technology. From smart assistant chatbots to language ...